This man is a total professional. He stopped over the same day I called him (on a Sunday- for no extra charge) He is extremely good at what he does, spent time and energy here figuring out the oldest, most obscure lock. We live an old Tudor with a (formerly) broken door lock. He easily identified the problem and fixed it. He is going to also give us some options if we decide to replace it, but he never pushed or tried to make a sale. He is very honest and forthright. I highly recommend A-Tri-County lock. Jay Cheyfitz does a great job!