I recommend not wasting your time at this business. I dropped my vacuum of for diagnostic repair. I was out of town and was not able to pick the vaccum up in a timely manner. When I went in with my claim ticket and handed it to the owner he comes out with a completely different vacuum! Go thing I am very honest, I could of bolted with someone else's vacuum. The owner was rude when he realized that my vaccum had been in his shop. He advised me exactly this " I would appreciate you not coming back to my store for future services". He was extremely rude and I was the customer! There was no signage in his store nor nothing stated on my claim ticket that stated the vacuum had to be picked up within certain time period. This business has permanently lost my business for good!!