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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I had Shoe Lab recently resole and replace the welt on 2 pairs of very nice men's dress boots. They both came back initially looking very beautiful and I was very happy to pay their higher-than-other-places price. It's been less than 6-months. One pair of boots has had average wear and the other pair has had light wear. Both of the welts have cracked and are broken in several placed. I love my shoes and keep them shined and polished, so they didn't fail because they dried out. I asked Shoe Lab to replace the welt as warranty as I don't feel a welt should fail within 6-months. The attendant seemed uninterested and offered to perform the work at about 30% off, which is still $85. Given that I had been a good customer and have had half a dozen shoes resoled over the past year, I was not impressed with the response and opted to stop being a customer.
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