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| - All I can say is WOW!!!! My experience with the staff at Whole Health Dentistry has been nothing less than wonderful. I am embarrassed to admit this, but I had not been to a dentist in many, many years due to a traumatic prior experience. So with that in mind the day finally came when I was in enough pain that I was in dire need of a dentist. I took my time and researched many reviews (thank you Yelp) and found Whole Health Dentistry - Dr. Loud. I called and spoke with Anne who was very kind and took about 15 minutes to personally chat with me and make me feel at ease. Being that I was in so much pain, she was able to get me in for an emergency exam the same day!
Upon my arrival Anne greeted me warmly and offered me a coffee. Not the norm for a dentist's office, but I accepted and I'm glad I did. She brought out this lovely cappuccino and small chocolate which in my opinion rivals some coffee houses. She then took me on a full tour of the facility, introducing me to every staff member and also explained their practice and Dr. Loud's extensive experience. I was then shown to my room where they took x-rays and numbed my mouth with some gel to alleviate the current pain. I was treated to a remote to the flat screen before me to watch Netflix and a pillow to lay back on in the chair.
Dr. Loud then came over and took her time examining me and gave me her prognosis. She spent almost 30 minutes just talking to me and making me comfortable and explaining what we needed to do first to get me on my way to a healthy mouth. Tamika was very kind and found me an appointment for the very next day to have a DEEP cleaning with Jenny the hygienist. To my surprise, the whole staff then came over with a cupcake and candle for it being my birthday month, amazing!
The next day, Anne and Theresa (also a sweetie) greeted me at the front desk and I completed a couple forms and I was again treated to delicious cappuccino (decaf this time). I was shown to my room and had a full set of x-rays taken. Again, Netflix and pillow were provided. Jenny made sure I was comfortable and she took her time explaining everything to me about the procedure and how I would feel afterwards. Being that I have such high anxiety over just being at the dentist and a dislike for needles, she made sure I was prepped/numbed before she even gave me the Novocain. The extra care she took with me was nothing short of incredible. Looking at my before and after pictures all I can say is that Jenny is a "rockstar"!
The entire staff here are outstanding, they have completely made me rethink the whole dental experience. The manner at which they conduct themselves makes you feel like you are walking into a home and being treated as a friend. Their concern for your health and well-being is sincere and authentic. The level of service here is impeccable - 1st class all the way!
I never in a million years thought I would say this, but I look forward to returning for the other work I need to have done. Thank you Whole Health Denistry!
Side Note: They took care of contacting my insurance for prior approvals and fully explained my responsibility after. I never felt pushed to do anything extra that I didn't want to do. Other places tend to try and upsell you on things like a used car salesman and this is emphatically not the case here.
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