Wasn't acknowledge waiting at the counter so I had no idea what i was to do. I then saw my food sitting on a cold shelf for 10 minutes (who knows how long before I got there) sitting there at the counter while everyone else was serviced. I know it was mine because when someone finally decided to ask me what I'm waiting for they searched before handing me that bag. Then it gets worse. I ask for no onions or peppers yet I still find them scattered through my sandwich. The final straw is when I bit into whatever it is I have attached a picture of. I'm assuming it's a huge hunk of fat but it was like biting into a plastic chew toy. I threw the sandwich away immediately, disgusting