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| - Why do I love the M.O? Let me count the ways....This is our Vegas home now. We've been here multiple times in the past 1-2 years and they never disappoint. We love to play in Vegas and enjoy the casinos which are a tiny walk out the front door of the Mandarin. Then, we thoroughly appreciate a quiet, great night's peaceful sleep...without smoke wafting up from a casino on a "non smoking floor". But, after multiple experiences staying here - my FAVORITE thing about the Mandarin is the impeccable 5 star service. Don't get me wrong, because these rooms and suites are TOP NOTCH -clean, tech and very contemporary with all the shiny bells & whistles like the remote control panels for the windows and tv in the bathroom mirror where you can play the meditative sounds while you enjoy a salt bath. You can typically find other classy rooms and suites, but what is a RARE FIND is service from staff that treat you with the utmost respect and like they actually CARE ABOUT YOU and care that you've selected their establishment to invest your entertainment dollars. I've indulged in their spa -a relaxing, delightful experience and their salon where Marla & Jen did my hair and makeup for NYE -making me the belle of the Maroon 5 NYE ball! I was greeted by Niko who was just an absolute charming fella who I had so much fun chatting with! After an awful experience at my husbands attempt at a new adventure in Caesar's Palace new Julius Tower where they began construction work on our floor between 2-3am, rolling catering carts by our room into the Team Room next to our room banging trays around and slamming doors, hammers & nails and drills a running - and Caesar's not willing to do anything but downgrade us into the stinky Forum tower for our NYE stay - the MANDARIN ORIENTAL rescued us. They took us in at 6am!!! AND they let us sleep in a temporary resting room until our room was ready at noon....without charging us an extra night. Now that is class. This 5 star dream come true gets the Award of the Decade for BEST SERVICE EVER!! You must eat at the cafe - the mint detox juice and all the food is DELICIOUS. I haven't had a meal that I didn't LOVE and their pastries -well, just try one. Hmmmmm Mmmmmm good. Kristy is the nicest server -she just makes you want to give her a hug (I may have :-) ) The bell men, the Valet, Servers & Hostesses, the Reception Desk ....everyone here is amazing. The bartenders at the Sky Lounge probably didn't know how to take my sparkling personality & sense of humor so I won't fault them for looking at me like I was an alien. :-) MUST STAY
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