i set up a time to view an apartment. this was confirmed and the leasing agent told me she would call me 15-30 mins prior for a reminder. the reminder never came, and when i proactively contacted the agent, i was told the appointment was scheduled for an hour later. part of the reason i needed that specific time was that i needed to head to work, and of course, that didn't happen, so im already screwed for the day. was told that they had a lease signing at the time i was supposed to see this unit and that "i must have entered it in wrong."
so i grudgingly agree to push back this viewing, and head over. well at that time, im waiting and the agent calls to tell me she doesn't see anyone at the apartment. we find out she went to the wrong apartment. 20 mins later she arrives, and here's the thing...the unit wasn't that bad. i honestly considered it, but the entire ordeal completely turned me off.
another tip...update your website more often. i called previously for units that weren't available and i hate being upsold on units/places just to fill your occupancies.