I have never been to a restaurant like this and my first experience was pretty good. Our server Lisa was very nice and efficient. They place bibs on you because it can get quite messy eating with your hands. You order the seafood by the pound but the snow crab was not exactly a pound and I guess they explain this to you. The seasonings were very nice and the food was great. And our waters were filled often which was nice because you can choose what level of hot you want I and I got medium. We ordered fries that took awhile to come out but other than that I would definitely come back.