It took the finance guys at the back a while to finalize the auto finances and papers; but, overall I would say our dealer, Jay Hall, was very helpful and attentive in helping us find our car. Jay stayed with us really late to help us with our vehicle. We actually had to bring the car back a few times to check up a few equipment misfires, and Jay did his best to make sure we rolled back out of there in the best shape possible.
When they say the dealer/salesman is the face of a company, this is what they mean!