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  • Do any of you fill prescriptions at the CVS on Woodlawn? I ask because I had my FIFTH and final experience of them screwing up prescriptions for my family. In the past (this goes back over three years, to be fair) I've had them mess up to the tune of an $800 charge, and also filling the wrong medication for my son. Today's debacle: the script was sent over from the Ped at 8:30am. By 9am, I arrive in the drive through, and I repeated, spelled, and had the pharmacy tech (PT) repeat my daughters name and DOB TWICE. The Pharmacist comes to the window and says they have no script for her. Okay, I think, so maybe my doctor screwed up in not sending the electronic script efficiently. . I called my nurse at the Dr; she says, no, we sent the script at 8:36am; let me call CVS and confirm the script. She calls me back, saying they are claiming I gave them the wrong name of my child, and that they in fact do have the script. The nurse said the pharmacist seemed confused and then cut her off, saying "we have everything we need. thanks." I arrive BACK at CVS and the PT comes to window and repeats my daughter's name and birthdate again. At this point, the pharmacist arrives at the window. He tells me my Dr sent over the script with the wrong birthdate attached. Really? So I call the nurse BACK at my doctor's, put her on speakerphone and have her dictate the info from the electronic script transfer - the birthdate was correct. The pharmacist didn't say a word, other than "Do you have any questions for me about this medication?" Shame on me for not learning my lesson. But buyer beware. I try not to publicly bash any company, but this is medicine and incompetence rolled into one and I encourage you not to trust this CVS location.
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