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  • Went to Stratta (Wynn) for dinner on Wed. August 11th. Very pretty restaurant, we were sat in the back section and the noise level was fine for normal conversation. The waitress come to take our drink order and we order a bottle of wine, then we make our first mistake, the waitress asked if we were ready to order and we said no. We did not see her again for a 1/2 hour. Finally we order our aps and get the clams casino(5 clams). Mine were great nicely fire roasted and very flavorful. My friend were also really good until she found some shell in clam 3 but was able to remove the shell bits from her mouth. Well she gets to clam 4 and "crunch" she found more shell but this time also broke her tooth. We tell the waitress who sends over the manager. The manager comes over and says that we will send over security for an incident report. While we wait for security we order dinner. I get the pork chop which was very good and she gets the linguini with clam sauce. Again the food was great. After we eat security shows up and takes their report. For desert we order a chocolate toffee cake, good but not great. Then we wait until finaly we have to ask someone to send over our waitress so that we can get the check. Guess what everything is on the check. I am not one that looks for hand outs but after a broken tooth you would think that they would at least pick up desert. Total time for diner with our painfully slow waitress 3.5 hours, yes you saw that right. So lets review The Good, The food was great The Bad, Painfully slow service The Ugly, Broken tooth with "oh sorry that happened" from the manager Follow up from Manager "Clam shell isn't foreign to Clam shells" so they will not pay to fix her tooth.
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