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  • This was our third time here. We kept going back so that we could understand why this place gets so crowded. Is it the atmosphere? The valet parking?? The lovely view of route 21 from the patio dining? It definitely can't be because of the service. The service here is ridiculously horrible and the food is different but not excellent. My husband and I came here for appetizers and drinks. After 40 minutes of waiting we still did not receive our appetizers and only had one drink. We finally decided to call it a night. We went up to the bar to pay for our drinks and explain our situation to the manager (21 yrs at best) she took our money and and gave us a minimal amount of cash back (which I did not realize until we were long gone) so I'm assuming we ended up paying for the appetizer. But the strange thing is is that we never got a bill she just gave us whatever change she decided to give us. It doesn't look like three times is a charm for Burntwood.
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