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  • I've decide to never use a Bixi bike again unless I am stranded. I've used this company about 2-3 times. My boyfriend is from out of town, and when he visits, if the weather permits, we like to go on bike rides. I have my bike and he has to rent a Bixi. To begin, the company has many non-functional stands where the monitor has a glitch and are simply impossible to use. On our last experience with Bixi, we had to try 4 different stands before finding one that worked!! So, after this ordeal, we can finally begin our bike ride. We biked from the Plateau Mont Royal to the Old Port to have lunch by the port. We kept the bike with us while we ate and then biked back. Our ride was 2 1/2 hrs long. A few days later a see an additional charge of $35 on my credit card. I call to inquire about this charge and they say that it is written in the fine print of the 35 page legal document on their machine that you have to agree with that, the bike can only be used for 30 minute intervals. The only thing that is very clear when taking a bike is if you want it for 1 way, 24 hours, or 72 hours. If they will be penalizing you if you surpass every 30 minute interval, then they should clearly mark it on their operating systems. It was very sneaky of them to do this. Next time when my boyfriend is in town, I would much rather support the local bike shop next door than this shady corporation.
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