Went to their NYE event two other years, 2015 and 2014 and it was MUCH better than 2017. Not prepared (food not ready, balloon drop not done accurately, music not working) and very poor set up. The speakers almost falling down on guests due to those too drunk and holding on to it for support. Next year I won't be going upstairs for this event. However on the downstairs seemed much nicer. Will be back for dinner as I've always liked dinner and drinks there. Bar staff was all who seemed prepared.