This past weekend was my first time staying here and it was HORRIBLE!!! I went to Vegas to celebrate my birthday and heard Mandalay was great, so thought I'd try it but it was my worst stay in Vegas ever. The pools and hotel were nice but the staff was the worst! From the point of trying to valet my car to checking out. They were not helpful, not friendly and very rude in every department EXCEPT one lady at the front desk. She was the only nice employee of my entire stay. I'll never stay here again.