We purchased a new travel trailer in early spring. Service was supposed to check all systems and have them up and running. We had our walk through and they answered any questions we had. Didn't think to turn on the kitchen/bathroom sink. Didn't think to test toilet. They would have also noticed the door to the area under the tub was missing. This was our second trailer so we certainly had previous experience with running water and a functioning toilet. We were more interested to make sure we knew about how to operate all the new "bells & whistles" this trailer had over our previous one. We had our first camping trip in late April to high country. We had no running water. Didn't know if the pipes were frozen or what. The second day we figured it wasn't a frozen pipe issue. We had to get the operating instructions out only to discover the water valve to all facets/toilet was closed. No reason for it to be closed off! Then we discover the toilet wouldn't hold water for flushing. Thought we could make it through the camping season with a malfunctioning toilet. NO! It's under warranty so we took it to the the closet shop that does warranty work, Camping World, and it's been 6 weeks. A whole new toilet and under tub door had to be ordered. IF Little Dealer Little Prices had checked ALL systems, done what they are supposed to do, we would have had running water and they would have replaced the toilet BEFORE we took possession, maybe pulled and under tub door from another unit. Because of faulty service for trailer startup, we are missing most and the best of camping system!! Warranty work takes FOREVER!