Pro's - Nice, clean facility with polite and professional staff. They managed to get me in on short notice for a MRI.
Cons - Required payment upfront even though I could show proof of insurance and Health Savings Account. I paid out of my HSA on the date of service. They then billed my insurance company and were paid again (automatically deducted from my HSA). They received the duplicate payment over 6 weeks ago. When the insurance company calls, everything goes to voice mail. When I call, everything goes to voice mail. I go in for surgery tomorrow, HSA has been drained because of activities like this. It is very frustrating facilities like this can get away with taking patients money and holding on to it until the patient notices (if they notice). If they accidently double bill, then they should have systems that ensure they patients are automatically reimbursed. I wonder how much they have been paid that patients never claim. Buyer beware.