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| - I will start off with what was good about the hotel: They have nice fluffy towels!
Ok, now to let you know about my experience at the Flamingo I will need to start as I pulled up at the valet circle. I thought it was all good. I told the valet that we needed bell service. I also needed to get my players card from my trunk. The valet opened the trunk and I got my total rewards card. The valet said the bellman would be over and I asked if he needed my room number and he said no. I closed the trunk and realized that they needed that opened cause our luggage was in there. I went back to open the trunk and proceeded inside to check in. As I was leaving, I saw the bellman (what I thought was the bellman) close the trunk angrily. Oh, well someone was having a bad day, I didn't know it would be me!!!!
We checked in and proceeded to the room. Yes, it was a renovated room (four years ago, maybe) but they did a shitty job. Now granted, I have worked in the hotel business for 20 years and I noticed soooooo many patch jobs, it was horrible. I use to work at a limited service hotel and it was SOOOOO much better than this patch job. It seems like they only put lipstick on a pig. As I said before, the renovation crew should be shot and the designers should have used better quailty furniture. The room had a touch up but the bathroom WAS NOT renovated at all!! The toilet moved everytime I sat on it; the tub was very slippery and did NOT have a grab bar in the tub. The vent and shower head was rusted and flithy. Again, the towels were nice and fluffy-Good Job! The cheap hard wood floors were a joke. it had lumps in it. Bad shitty job.
We noticed there wasn't a trash can in the room and called guest services to have one in the room. The lady was nice and even joked that someone stole our trash can. She said she would have one delivered. I'm still waiting..... I thought I would give the housekeeper a hint by putting all the trash on the floor in a nice neat pile, but that didn't work.
We went to test our lady luck and it was time for my Mother to take her medicine. She went to the room two hours later to find our luggage had NOT been delivered. We went down stairs and asked where our luggage was being held. Guess where it was at.... YEP still in our trunk that they closed. So we had to wait for our car to be sent from valet and at this point, I am pissed and don't want to wait for them to deliver it so we take our own luggage to the room.
The elevators were hit or miss. My Mom almost got stuck on a couple of elevator twice. Her alternative: walk up and down 21 flights of stairs. NOT GONNA HAPPEN. One elevator was put out of order for the duration of our stay.
So we are checking out and I can't wait to get back to my HILTON Hotels....any of them. See two reviews up :-) And I still can not believe that Flamingo was fighting me over my $15 resort credit. That is another story. I spend over $300 a day and they can not honor a $15 resort credit???? SHAME ON TOTAL REWARDS!!!!!! SHAME!!!
So next time, I will stay at Harrah's, The Quad (aka Imperial Palace), Bally's or Rio. I will even pay extra for Paris or Cesear's Palace but you will not find me staying at Flamingo again. I will gamble there, but I wont stay there!
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