Waited almost 2 hours only to be told it would be about another 46 minutes, an hour and half longer than we were told at check in. There were 18 tables open- help me understand why for a concert that was booked a year in advance this restaurant wasn't prepared for a busy day. Sad, overpriced, poor service , relying on the marketing of the brand while delivering so little. I will never spend a dime at Hard Rock in the future!
The GM ran around not knowing what to do, if I owned this restaurant, I'd take a serious look at my management staff.