I found Debbie through Groupon. My first service was good and I left a good tip to make up for the discount. She told me about her new Groupon deal, 3 waxes for $49. I decided to purchase and scheduled another appt. 2nd appt I arrived 15 mins early. She was late by 15 mins with a client in her room. It happens sometimes which is fine. In walks another girl who also sat down and waited. Once Debbie stepped out of her room, she realized that she double booked. Instead of taking me who 1.) Had booked that time originally and 2.) Had already waited 30 mins, she took the other girl. She could have taken both and gotten me first and out of there in 10 mins flat. I received no apology just another appt scheduled. 3rd appt I show up, door is locked and lights are out. I couldn't believe she no showed for a reschedule. I called, left a message but no call back. I already paid for all 3 services through Groupon so I felt like my appts didn't matter anymore. Looking at all the reviews I see that this is a normal pattern.