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  • I have frequented this establishment many times, however I will NEVER RETURN HERE AGAIN after my experience today. I have never been so insulted in a restaurant/bar before! My husband and I decided to grab a bite to eat at the bar while we played keno & blackjack, after finishing our meal we continued to gamble. In the middle of a hand my machine completely blacked out, the bartender was able to cash out my money & I moved over to sit on my husbands lap and play his machine with him. About 10 minutes later an employee comes up to us & says that the owner is extremely upset & offended that I was sitting on my husbands lap & that I must move immediately. I am totally shocked & insulted! We are not only sitting at the bar area but I am wearing sweat pants & an old t-shirt! Simply enjoying my husbands company while spending money I do not need to spend at this establishment, they neither comp drinks nor discount them for gambling. I am so insulted being chastised as if I am exhibiting obnoxious behavior. Shame on this business. I informed the server that was sent over to tell us that I would never return to this establishment ever ever again, 5 minutes later a busser is sent over to inform us that the owner is "truly" sorry If the apology was sincere the owner would have came to apologize in person since he/she took it upon him/herself to insult us personally. We are locals here in las vegas, working in the service industry & owning our own business we know what customer service is & the level of disrespect that was exhibited at this establishment is unacceptable to not only myself but to anyone in the las vegas area.
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