Never having bought cloths here for myself my experience is limited to the employees. After entering I was asked if needed assistance. I told her I wanted a gift certificate. This is something she can help me with. We get to talking and she asks for whom this is for since no holiday was coming up. I told her a client for a house warming gift. She seemed confused at this and I just told her I listen to my clients and I always pick a gift to fit who they are and not just out of rote. Well this lead in to a very nice conversation and a very pleasant experience.