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  • First off I want to make clear that I have not had my nails done here, HOWEVER...I purchased a groupon for the gel mani and paraffin wax pedi. I called at least 6 times before getting through to an arrogant-toned person on the other end of the phone. He informed me that the soonest appointments being currently booked are 6-8 weeks out. (This was in mid-late March. Wow. So, I scheduled the supposedly first appointment available, May 30th. Yesterday I got a call from the same guy while I was at work and unable to answer, and was left an extremely rude and arrogant voicemail, saying things like "don't come in here with any of that glitter polish or gel polish business," and "if you aren't familiar with the area give yourself plenty of time to find the place because we don't want to sit here and waste time while you drive around all over the place looking for us," ect. Then after trying to call back with no answer (big surprise there) I get another voicemail the next day saying my appointment will be cancelled!!! After this nonsense and reading the other reviews and reading even the company website's guest book, I have decided that I don't want to meet this dude or I know I'll end up going off on him!!! I am contacting groupon for a refund!!!! Good luck keepin that business open dude cause with that kind of customer service (or should I say lack thereof) you'll never last!!
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