Yes, it is somewhat kitschy.
Yes, you will be forced to wait (for seating) for up to an hour in what appears to be a lobby/seating area that wasn't so much "lacking a plan" as "just plain poorly planned".
No, you probably won't find a spot at the bar...it's also packed.
No, you cannot find another sandwich like this anywhere in America, yet. And that's the rub.
This place is truly fantastic.
Their grilled cheese sandwiches are a revelation. You can order off of the menu or sub items to customize your dream comfort food. They come with the option of handcut fries, a green salad, or a chunky tomato soup. In addition, you're given a pickle and vinegar slaw. If you're the kind of person who feels so inclined...you can finish your meal with a fried twinkie...how very Kentucky of them...?
The beer selection is ample and geared towards the regional "indie kid" microbrew favorites. Speaking of indie kids...they are the waitstaff.
Extra special bonus? The menu is pasted to a backing made from LP covers. Most of which seem to be Iron Maiden...I've never seen so many Iron Maiden album covers in one place...seriously.