Looking forward to trying it again in about a month. Hoping they can make some changes before I go back.
When we got there (about 6:45pm) they had run out of bbq, except for chicken. So I had me some chicken. I give the chicken 5 stars; it was absolutely delicious, and priced fairly (1/2 lb for $8. So, they have at least one main dish right. The rest of my experience was lack-luster. Here's what went wrong:
ISSUES:
~ staff unorganized. This is not the fault of the staff; this is a management issue. Why open a place if it's not organized?
~ they ran out of bbq! I know it's cheaper to run out than it is to make a little extra, but it isn't very nice for the customer to only have one option
~ side dishes were good (green chili mac-n-cheese, and coleslaw), but severely overpriced. Those two sides cost us $6 and the portions were really small. Suggestion: if you are going to have small side dishes, just include it with the main course instead of jabbing everyone for every morsel on their plate.
~the bar didn't have basic liquors; just knock off brands. Also, what's a bbq place without beer on tap?
~ when we placed our order at the counter the process was not organized.
~ pet peeve: hate it when I stand in line to order and the receipt I am supposed to sign has a line for a tip. I like to have my food served before I issue a tip. Isn't the reward supposed to come after the service?
I'm going to give this place another go in a month or so. If they can make a few corrections it could go from below average to great. In my opinion there's a-lot of work needed to achieve that goal. I want it to work. We need a great bbq place in these parts. Need a lesson on how? Go have a meal at Little Miss BBQ in South Phoenix. People stand in line there for the privilege of having great BBQ because it's that darned good.