This is the way a pawn shop should be. It is clean and well laid out. It even smells good. My sister told me about this place and she was right. As a woman I felt comfortable. My sister got rid of some unwanted Jewellery from a an ex and got a good price and told me the whole process was smooth and not intimidating. I was on a different mission. I wanted to treat myself, but not interested in paying the hefty prices at the mall jewellery shops. I met with Arlene at the shop and was comfortable right away. She was great, and patient. I ended up buying a triplet diamond ring for about 30% of what the same Ring was going to be at Chinook Center. I even got a fresh appraisal that she gave me to keep. I did see a Ladies Rolex that Arlene let me try on. I will have to do a little more saving, but will be back to meet with her again. Kudo's to the owners for making a Pawn shop for girl's too.