My experience here was unpleasant. I found the wax to be extremely painful (it is painful none the less but compared to my other experiences, it was very painful) The esthetician said we were all done, however when I went to put my clothes back on I noticed large pieces that were not taken care of. I notified her and she did the process again. When I came home, I again noticed big pieces missing. I believe that it is her duty to thoroughly do her job - having asked her to check again should have been enough but since I'm now having to shave at home - I think going to get this procedure done was pointless.
I understand that these things do happen however prior to going to the salon my housemate told me that she also had a very similar experience (ie/ she bought a package, her wax was painful and not finished, and she did not return to finished her coupons) Thinking that it was just a one time thing I gave the salon a chance, however it has become evident that this happens a lot.
I also got a manicure and pedicure and they didn't have a nail dryer. I walked home in 0 degree weather unable to close my coat.