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| - I hit the drive-through late at night and I have yet to have a good experience. After two seriously bad experiences, I'm boycotting this Carl's Jr.
I rolled up at approximately 3 AM two weeks ago and this overweight black dude was working the drive-through and cooking. He looked tired and I felt kind of bad for him. I got my usual, famous star with cheese, extra onions, extra tomato, extra lettuce. It didn't come as I ordered, I just chalked it up to the fact that maybe the guy was just overworked and underpaid.
So the following week I hit the drive through at approximately 1 AM and there was a Latino dude with a powder blue shirt, I'm assuming he was a manager or something? Anyway, I placed the exact same order and I noticed the black dude was in the back cooking. He didn't look too happy and I noticed him glaring at me. When I got my food home I noticed the order was fouled up again.
Two little slivers of onion, a little bit of lettuce and a thin slice of tomato was all I got on my sandwich. The fact that it was cold really distressed me. That was the second time in two weeks that this Carl's Jr. employees screwed up my order.
I guess the kicker for me was looking through the drive-through window, seeing the cook adjust his pants and checking his cell phone after he gave me a strange look. It really grossed me out to be completely honest.
If anybody has hit the drive-through late at night and had the same experience, I'd like to read about it. I have a feeling I'm not the only one getting the orders screwed up and getting food that you have to reheat in the microwave.
-5 stars.
*UPDATE*
So I decided to change it up a bit to see if the problem I was having was isolated to the night shift employees. I was very wrong, the hamburger was disgusting!
My buddy came in from out of town at approximately 4 AM and said he would like to eat at Carl's Jr. I explained to him that I've had some issues at this location. We rolled through the and I noticed the blonde hair white guy that was taking our order at the drive-through window on March 21, 2015 at approximately 4:30 AM sounded like he was on drugs, or possibly had a neurological problem.
He was very cold and muttering. I didn't get a receipt and the food was room temperature again! This twentysomething year-old drive-through employee with severe acne was rude.
It's unbelievable the way these night shift employees are so messed up.
My buddy was leaving yesterday, March 24, 2015 and he asked me if I could drive him to Carl's Jr. again. I figured the dayshift wouldn't get the order wrong, especially if we went into the restaurant to order the food, I was wrong yet again.
The woman that helped us at the register was very nice, but as I said, the food was wretched.
I posted photographs of my two famous stars with cheese, as well as the receipt.
This place is pathetic and sad. I could tell the people that work there are miserable and as you can see from the photographs, the food reflects their misery.
By the way, the chicken sandwich I ordered was for my better half, and that too was practically room temperature. She and I will never go back to this Carl's Jr. again.
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