went in mall to just waste time. while at mall saw this store thought never seen it before. Very small figured why not. when came in there was 2 ladies sitting in back. the younger one asked if she could help me. then this older lady came out all grumpy looking. tried with selling me a overpriced bag fro a company never heard of. said zipper dont break. for the prices they ask would hope hope not. The customer service in the store is poor and all smashed together junking looking store younger lady was writing something in what looked like a notebook. when a computer was right in front of her. just looked very 2nd rate.