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  • Don't be deceived with this "new management" bullshit because it's very disorganized with tenants fees. We got a letter stating we have a utility balance from May when we already paid our utility bill AND rent for this month June? First off, we paid the rent of May in person and not one of the staff members tells us that the one we gave them does not cover May utilities yet (are we suppose to read their minds?). Even though they didn't give us that heads up, why in the world doesn't it roll over to June's bill so we could of taken care of it all versus now? Is it because this is the second time they changed the online payment website since this management took over or what? No email notifications, very irritating. On top of that, their emails from May 31 state: "We are excited to announce that we have partnered with Domuso for your online Rent Payments. Now when you pay your rent online, you'll have more options to pay than before! Here are the payment options: ACH/eCheck (Bank Account) - Payments are FREE" Alright, so FREE is not only capitalized but bolded, yet when we go on Domuso to pay this May utility bill with a BANK ACCOUNT it charges us $3.99? So now we gotta do money orders every month to avoid that stupid fee, how inconvenient. Do you guys not see anything wrong with this? We're most likely moving out when the lease is up and take our business somewhere more professional that appreciates tenants rather than vacuum our wallets and rip our hairs out every month.
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