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| - I came here for a Brazilian wax based on the reviews and reasonable price. I was pleasantly surprised when I arrived as it looked very clean, the front staff was kind, and they had a lot of products to choose from. This place looked promising! Then all of it went to crap... I was taken back to a room and greeted by non energetic individual who didn't say much of anything except to take off my clothes. Weird part was that she didn't leave, but just casually focused on preparing the wax. Very uncomfortable, but whatever as I was looking forward to learning about this amazing wax that everyone is raving about. I sit down and start asking her questions about it to just better understand how they do Brazilian's and what the big difference was, etc. I also asked if the wax required hair to be a certain length, and she said no. We begin and it hurts, bad, but is expected. Then I realize that there is nothing special about this wax because it kills! Now on to the most important part of this review, she spread a piece of wax, pulled and I screamed, immediately asked what just happened. She said unfortunately she didn't let the wax dry long enough and ripped my skin off. What!!????? I almost passed out. I replied, this has never happened to me how could this happen? And she stated it was due to my hair length. Wait, didn't I ask you at the beginning if that was a variable???? I left that place in shock, got home, and had blood that went thru my jeans (sorry for the tmi). You can message me if you want more details, bc after I cleaned the blood, I was in awe of the wound. I called to talk to the manager about it, and she was very kind. Not offering to comp me for the horrific service, but giving me a free wax with one of the other waxers. No. Thank. You.
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