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  • Just ordered from chef panda for the first time. I initially ordered delivery but was told it would take 75 minutes. I understand it was 630pm on a Friday, so I decided I would do pickup instead. When I arrived my order was ready and bagged up, I asked if all the sauces were there and they said yes. I ordered general tso chicken and orange chicken for my wife. Upon getting home, the order was almost right... except my orange chicken. It didn't have any sauce on it and appears to be the same chicken used for sweet and sour chicken. I called and spoke to a girl who said that is how it's supposed to be for them (I've never seen orange chicken this way). However, there was no sauce in the bag which they told me there was. When I asked what thery are going to do aboujt it I was told that I can drive back to them to get sauce, otherwise there was nothing they could do. This poor customer service just left a horrible first impression. They do delivery and could have offered to bring it out to fix the issue they created. Im let down and frustrated that my wife's meal is now tasteless chicken without any sauce (aka she now gets general tsos which makes me even more mad.... ha!). We will try somewhere else next time.
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