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  • I am giving one star just because of the pleasant atmosphere at this place. The customer service was less than acceptable. I work in Liberty Village and I heard very good reviews about the food Merci Mon Ami offers which was the reason why I went there during my lunch break. After making it clear with the cashier that it takes about 10 minutes to receive our food, we sat down waiting to dine in. While waiting we realized that 5 people who ordered food after us received it before us. After 15 minutes waiting, we asked if the food was coming out and we were assured that it was. After that I saw that she was taking out our sandwiches from the fridge that were going to be warmed up. Who wants to pay nearly 12 bucks for a sandwich from the fridge and wait 20 minutes for them? - At least, not me! After 20 minutes waiting for my lunch and a misunderstanding, I was returned my money and left. They never apologized for the wait and for the ruined lunch. I would not recommend this place, although they food may be good (I never had the chance to try it...)
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