Not busy on a Tuesday morning. Hashed browns were too hard and crispy, toast was toasted too long and had black edges.
No refills on coffee, we had to go up to the counter for our refills. Server came around once to see if we needed anything else and didn't come with coffee.
Didn't offer flavored cream although there was some available; I didn't notice until I asked the guy at the counter for the 3rd time and he gave me 2 hazelnut creamers in a handful from the collection of creamers.
Guy was bothered to check us out at the register. Ordered cheese on scrambled eggs and no cheese but still charged me. I figured they needed the 79 cents and I didn't notice until I was gone.
2 Stars because food was served quick.