Had a great experience today with Century Link customer loyalty professional Gabriela who was at the 20 E. Thomas location here in Phoenix. She assisted me BIG TIME getting me a price for 40MG internet for a year that I could afford. She was gracious, conversational and just plain fun.
I have been with Century Link, Qwest and Southwestern Bell for 23 years. My family (RIP) started with them in 1976. I have always found that they will work things out for me.
Keep up the terrific service!!