We've been ordering from here for a while and it's true, it's all about the service, especially after a mistake. We ordered an xl thin crust and 6 wings. The pizza wasn't thin, it was burned and the wings were lukewarm.
Called the store, spoke to Shawn the manager, he had a new pizza sent over to us and a dozen wing free within a half an hour and it was perfect. Will continue to order from them.