4 months ago, I found myself receiving terrible service at Cyclomania, so I wandered up the street and entered Broom Wagon Cyclery.
The owner let me test ride different sizes of their KHS urban souls, and provided excellent customer service. I never felt rushed, pressured, or intimidated into purchasing anything.
I would of bought the bike immediately, unfortunately they didn't have my colour in stock.
I have nothing but good things to say about this bike shop though!