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  • Been getting visiting this dessert place over the years. It's been my favourite. However, my most recent visit surprised me. Service and quality declined. Ordering the desserts off the menu was simple. However, selecting the gelato was difficult because they no longer label their gelato in the display. You would not know which flavours are which. The dessert was as usually good. The waffles were soft and the gelato was delicious. But the problem is that they did not give you any forks for the waffles and crepes. Or any tissue. Presentation wise, the desserts are pretty poorly presented. They aren't as nice as they used to be. The coffee was decent. But pricey. However, the tea costed $5 and the quality was so poor. I'm paying a high price for tea and my cup of tea comes with a broken tea bag. All the tea leaves were floating on the top. I informed the waiter about the tea leaves and she said the tea is supposed to be like that. I suppose I'm supposed to drink the tea leaves too right... ? Because that's how we drink tea.. I asked her for something to drain the tea leaves she said they don't have anything that could do that. All she can offer me is a new cup of hot water... Hot water... not even a new cup of tea. When I moved my tea bag over to the new cup of water. The tea bag already lost flavour, the tea pretty much tasted like nothing. I had to also hold the broken tea bag up to prevent the tea leaves from going into the new cup. I mean like this is extremely poor service. I'm paying $5 for a cup of tea. That's not cheap. The least you can offer is a new cup of tea with a new tea bag...... not just hot water. Typical pricing. The place is pricey. The bill came up to about $60 for two desserts, 2 coffees and 1 tea. Dessert is still okay but will not recommend ordering the teas. Service is pretty slow and bad though...
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