We came here for a ring appraisal after another place treated us poorly. We got a quick 5 to 10 minute appraisal, like we asked, and were impressed with the honesty and courtesy of Frank Wareham. He didn't treat us like we weren't made of money or try to scam us like the last jeweler we went to, he was very down to earth and told us about his other services he offered and our options on what to do next, whether or not we should choose to do a real detailed appraisal in the future, resetting a few stones, and he was very honest over the phone before we came in when I was asking about an appraisal. Not a lot of people are that honest, and we do plan on coming back in the future.