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  • Vegefest 2017. So let's start with the pro's of this experience. The chicken burger was flavorful, moist, and a significant serving size. The cheesy fries were good but got soggy from the amount of cheese that was in the serving. Now with the cons. The Big Veg wasn't worth the $12 that it hyped up to be online or the advertisement. Didn't realize it was actually a "curry burger " so if you don't like curry, try the original. The serving size was decent and the burger itself was moist. The service at the booth during this Vegefest was 1 out of 10. The line was an hour long. No joke we actually stood in line for just about an hour. There was one register open and the the girl behind the register was nice but not efficient enough to work a booth. It takes hustle to work quickly and efficiently at a festival booth and many don't have the ability to master this. There were about 4 employees that actually seemed to have the hustle needed to work something like this. I stood and watched the entire operation and seems as though this business could use a great deal of consulting on efficiency and working smarter. Many customers opted to forego waiting in line so that could actually do damage to profit. I asked why there wasn't a second line for orders to eliminate this hour wait and she stated "they planned to have another open but the girl called in". Well okay. At this point designate another person for this or better yet as a business owner, at this point, it's time to roll up your sleeves and dig in when you see help is needed. However, the owner stood off to the side and watched cluelessly as his employees scrambled to make sense of what to do with this massive rush. I suggested maybe have another employee start taking orders in the line to eliminate some of this unnecessary wait and she commented "then the cook will get backed up". Hmm. Okay again. I continued to watch this management team (owners primarily) stand around and look like the deer in the headlights as customers complained to the point of getting free French fries for the inconvenience. Funny how the business owners wife stood by and just watched this chaos without lifting a finger and/ or offer to help out. So sad. Sometimes people are more concerned with looking good rather than being good. In all no way, at this point in time, would I recommend any of these $12 burger options. Given the lack of service and inadequate management I could not justify making any recommendation. Hopefully this operation will get better and maybe invest in a business consultant to get it together.
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