Mary (the owner), fit 2 of us in today on a Sunday before they closed. Then we had a last minute 3rd addition, and she fit her in too. This place is ALWAYS booked, so we were thrilled we could just get in. From the beginning, Mary and Michelle were both so sweet. Not your typical nail spa at all!!! They were both super engaging and talkative. They offered beverages and we got wine! Toward the end, once we had all gotten to know each other a bit, we were offered some leftover birthday cake! Mm! The quality of the products and the cleanliness of the spa in general were superior! We totally felt comfortable and relaxed being there! Definitely going back! In fact, we are going to buyout the place for our upcoming birthdays! :)