Terrible serviceman. Rude and not accommodating at all! Came at 3:45 and my appointment was 11-1. Couldn't reach anyone at the office to see why he was not showing up!! Serviceman said bad things about the company he worked for in regards to the way they schedule his stops. He was irritated and agitated and just plain did not want to do the job!! Just an overall miserable experience and waste of my whole day waiting and waiting! Yuck