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  • I don't even know where to begin. I went today around 7:30PM and it wasn't crowded yet... I was blown away by the interior design. I felt as if I was in a Las Vegas hotel with TV screens in every wall big and small. I went with my boyfriend and a friend because we wanted to catch the NBA All Star show. We were seated quickly. While we were trying to get our heads around the place we were very excited to watch the game on the big screens. They had many different sports shows on, gambling areas and booths for parties. Overall, the interior was the best part about this place. Now.. On to my experience. It was horrible. We were seated and it took about 10-15 minutes for our waiter to return to finally take our order. My boyfriend and I ordered the Tempura Zucchini and veggies to come out first for an appetizer. For the main I got pizza and my boyfriend got a hamburger. While we're were talking and getting amped up for the NBA we started to notice how busy it was getting and that the tables beside us were getting filled. After about 30 minutes of waiting our waiter comes out to tell us our food would arrive in 3 minutes due to problems that weren't disclosed. (BY THE WAY WE WERE SITTING AND WAITING NO WAITER COULD BE SEEN) We waited another 10 minutes until my boyfriend got up to look for someone to talk to. He went to the front to talk to one of the girls greeting people and told her our situation. She told him it was because they were busy that things were backed up. Literally an hour passes by and the three of us sat at the table watching the people around, who came AFTER us, eat their food!!!! How and why??!! We were so hungry and upset that we finally found our waiter who told us that our food was actually given to the wrong table and that we had to wait longer for our food to be prepared again. The manager also came out to talk with us and said it was because it was busy. I totally understand that it's busy.. But you have X amount of tables here with seats. I think as a business that they should have anticipated this. Especially because it is the NBA All Star weekend. Although our waiter was nice he was often times forgetful and would come to us asking if we needed anything when we had given him an order of water or a beer. :/ When the food did arrive it LOOKED great. But when I picked up my tempura veggies everything fell apart when I dipped it into the sauce. It was soft and felt as though it had been sitting around for awhile. The pizza was plain... Nothing special. I got the Caprese pizza it was extremely dissatisfying because of how underwhelming it was when it came out. Someone just threw on a few tomato slices, cheese, basil and drizzled -- very stingily -- some balsamic vinegar. Don't waste your time and money on this. The hamburger was a veggie burger with sweet potato fries. Veggie burger was good but I believe it was cooked on the same area as other meat foods because it had a very strong meaty taste. It doesn't come with condiments so don't forget to ask for it!! They brought it out to us without any condiments.. So strange. Sigh. Finally, the sweet potatoes. Also avoid, it looks good but tastes undercooked. In the end.. I don't think I would go back for food. I would perhaps go for drinks for big sports games because it has a great atmosphere. You can never go wrong with alcohol right? -CL
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