Wish I could give it negative stars.
My 78 year old mother went there this morning at 10 am for a hand wax on her car. They lost her only key fob. It is now 4:30 pm and it still isn't resolved. Instead of taking the car to the dealership and letting her go home while they fixed it, she's been at Nissan, and then back to a key place, and then back to Nissan, she's been dealing with this ALL DAY LONG! They offered her free water and chips at the vending machine. Wow. I am shocked that this is how they would resolve a mistake that they made. I am shocked that they would expect a senior to deal with this all day. I am shocked that they didn't offer to buy her lunch. I am really shocked this place is still in business.