When visiting generic coffee chains like Starbucks, one comes to expect a certain level of service, but this Lakeshore location just goes to show that there are always exceptions.
Terribly slow service, even during off-rush hours.
Passive aggressive barista. The era of service with a smile is long gone, the most you can hope for now is that the bitter college kid serving you will get your drink right within two tries.
Manager that sides with employee after her blatant mistake at the register instead of salvaging the situation. Why is it that another barista has to clear up the problem when someone senior should know better?
In short, positively glowering in the corner as I type out this review. Seems rather fitting their free wifi should be used towards this end.
Time to invest in a water belt for my runs instead coming here after a trek for overpriced, watered down iced tea served with a heaping side of attitude.