this review is for the tempe location. yes, the line is usually long but it's worth it in my opinion. the matzo ball soup is wonderful- it reminds me of the homemade stuff i'm used to! the corned beef is always good and surprisingly, so is the grilled cheese! thier black and whites and hametashen are awesome. the service is always a+ but still acceptable. please read my review of their chandler location- i'll take the service in tempe over that any day!