Such a wonderful experience. I had forgotten what it was like to do banking on a personal level until I walked through the doors at TruWest. All TruWest employees are extremely welcoming, friendly, and helpful. Geoff, the branch manager, has really gone above and beyond in helping me. In addition to helping me get an auto loan, he has walked me through every step of purchasing a car (I'm a first time buyer). He's also answered tons and tons and emails, very quickly at that.
It's nice to have your finances in the hands of an institution you can trust to be reliable, helpful, and easily-accessible.