Pros: walking distance from work, delicious bread, cool and hip carrying case, chocolate.
Cons: 9 dollars for a sandwich, can't stop in there when I wear sweats to work for fear that the CenPho hipster crowd will gag. Just kidding. But it is one of those places where you feel like you're supposed to wear your invisible elite badge. I guess that comes in the form of the nine dollar swipe of your credit card for your sandwich.
Better than Subway - but save this place for when you're trying to impress out of town guests who think that all Phoenix does is try to copy LA, New York, and SF. I think this place will prove their point.