I was skeptical when I read other reviews because this company has been rated 5 stars at all time. Still, I reached out to Matt, owner of the company and scheduled an appointment. To make it simple, I now understand why he receives nothing but 5 stars.
He is informative and detail oriented. He told me the service may end up taking two hours and also called me before the appointment time just to let me know that he might be a bit late. The work ended up taking him an hour and half and I am pleased with the results.