This is not your average Holiday Inn Express. The staff is super friendly and attentive. The breakfast is pretty good. I would have rated this hotel a 4 except last night there was a very noisy guest above us. Either the floors are paper thin or the guest above us was a flat footed elephant. I was afraid the ceiling was going to cave in. I have no idea what he was doing up there. Sounded like moving furniture and stomping in the corners of his room. I am glad I am not the one driving today as I am as sleepy as I was when we hit the sheets last night. Our first night was fine. So it goes... People are just inconsiderate of others now days. So, depending on who is in the room above or next to you, you will either have a great nights sleep.... or not.